Subscribe to industrial machines instead of buying themWhy "servitization" offers OEMs future potential
Machine plus service: The formula for success in the manufacturing industry lies in servitization. In this business model, manufacturers sell a value-added service in addition to the product. Customer-friendly service packages and flexible subscriptions for industrial machines are in demand - keyword "Product as a Service". How should OEMs prepare for this change?
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Instead of the classic break-fix service, the overriding aim of OEMs should be a proactive service in which impending device faults are detected and rectified proactively so that a complete failure cannot occur in the first place. © Syncron