Digital transformation
Access from a distance with glasses
Teamviewer will be showcasing Industry 4.0 technologies based on augmented reality (AR) and mixed reality (MR), which manufacturing and logistics companies can use to accelerate their digital transformation.
As an SAP partner, the company will be demonstrating the benefits of integrating Teamviewer Frontline Augmented Reality, an SAP Endorsed App, with SAP products. In SAP Extended Warehouse Management, for example, the Teamviewer vision picking solution is used in combination with smart glasses to improve processes in warehouse operations and reduce error rates. By integrating Teamviewer Frontline into SAP Digital Manufacturing, employees in production have all relevant information at a glance via smart glasses. This reduces error rates and increases plant availability. In general, AR is of interest to users who do not perform their tasks at a fixed workstation - be it in the maintenance of production machines, in customer service or in logistics. At the trade fair, Teamviewer also demonstrated the integration of Teamviewer Tensor Enterprise Remote Support, an SAP Endorsed App, with the SAP Service Cloud, a solution for fast, efficient and personalized customer service. The solution, which is designed for use in companies, enables customer service to start remote support sessions directly from the SAP Service Cloud. This enables companies to help their customers remotely more quickly and increase the productivity of their critical service processes.
Hall 15, Stand E17
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