The system is suitable for use in returns processing and fulfillment at e-commerce companies. According to the manufacturer, the solution offers a technical advantage primarily due to its stable system reliability and low maintenance frequency. The second-generation plastic chain system based on rolling friction is also more efficient than conventional metal chain systems, as reduced drive forces are required. In addition, the improved technology enables higher throughputs and shorter access times.

"With the Dematic pocket sorting system, we provide our customers with a reliable and flexible automation solution that shows its strengths in returns management and the sequencing of customer orders in particular," says Winnie Ahrens, Sales Manager at Dematic. If companies set up a buffer warehouse with the pocket sorter, they can avoid the effort of bringing all returns back to the actual warehouse. Instead, the returned items are placed manually or automatically in the sorter's pockets, which rotate in the system until the item they contain is requested again. In this way, only a fraction of the goods need to be sorted back into the warehouse.

"We have tailored the Dematic bag sorting system to the requirements faced by fashion and e-commerce retailers," says Ahrens. In contrast to the competition, Dematic does not rely on a metal chain system for its bag sorting system, but has developed one based on plastic. This allows users to dispense with the use of lubricants. "This is a decisive advantage, especially when handling sensitive goods such as textiles, because it reduces the likelihood of contamination," emphasizes Ahrens.

Thanks to its modular design, the sorting system is also scalable for different capacities and can be easily expanded. The chain system can also be easily lifted. The goods are transported overhead via the hanging devices and unused vertical space can be used more efficiently. The system is based on friction roller drive technology. "The advantage of this design is that it is particularly low-maintenance, guarantees a high level of system safety and is easy to expand," explains Ahrens. The Power & Free chain technology enables transport capacities of up to 40,000 bags per hour. as