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Mobile device conversion

Christian Schiffer, Manager Solution Architects Central and Eastern Europe,

Mobile devices: Don't lose the overview

In the digital age of mobile devices in logistics, two challenges await: Windows is discontinuing mobile device support, and Android is the successor. At the same time, a growing fleet of devices needs to be maintained. Help can come from Honeywell's Mobility Edge platform.

The number of mobile devices with different user applications, application environments and form factors is increasing rapidly. © Honeywell

The clock is ticking. Inexorably. It will soon be time for a major changeover. This means the end of Windows Embedded Handheld and Windows CE operating system support for numerous mobile computers currently used in logistics, whether in warehouses and distribution centers or on transport routes.

For example, the window for Windows Embedded Handheld 6.5 will close at the beginning of next year - on January 14, 2020 to be precise - causing headaches for many logistics and transportation companies. After all, it comes at a time when more and more work processes are being carried out via mobile devices, driven by employees' private user experiences and the associated demands on workplace design on the one hand and the high productivity and work efficiency gains on the other.

Of course, the old Windows systems are still useful for existing applications, but their days are definitely numbered. Time to think about a changeover. Those who make the right decisions here will gain planning security for at least five to six years.

Clear trend for the operating system
Admittedly, it is not an easy situation for IT departments at the moment. The number of mobile devices with different user applications, application environments and form factors is increasing rapidly. However, implementation is not enough, as managing and maintaining the different hardware and operating systems is particularly time-consuming and cost-intensive.

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The certification and uniform provision of business applications on every device and for every operating system version becomes even more labor-intensive if the mobile solutions are built on separate technology platforms. In addition, in the case of upcoming installations of new operating system versions, there are different test scenarios in a development environment, depending on the type of device implemented, before the system can be rolled out company-wide.

A standardized operating platform can provide a basis for future-proof device management. © Honeywell

A standardized operating platform can be a valuable basis for bringing some order to the chaos and enabling future-proof device management. As the market is moving away from Windows anyway, it is the ideal time to look at this market and look for a suitable successor. There is no need to look too far, as there is a clear trend that the logistics sector will not be able to avoid: Android.

According to VDC Research, Android's market share for rugged devices in retail, field service, warehouse and delivery increased from 24 percent in 2015 to nearly 37 percent in 2016. Android adoption continues to gain ground as organizations take advantage of Android's enterprise security, reliability and strong performance and management features. However, a standardized operating system is only a first step towards the hoped-for improvement. The number of mobile devices in companies is already high and will continue to rise. They all need to be managed efficiently and new devices need to be implemented without a great deal of effort. Appropriate mobile device management is therefore essential.

Mobile device management should also be considered
Even if all applications have been converted to Android, each new operating system version typically requires a lengthy and costly certification process. However, companies can hardly afford to wait for this. Nor can they afford to manage each device, development or deployment individually. A central mobile device management platform should therefore be considered as part of the migration from Windows to Android.

Modern solutions allow IT managers to put together a single configuration package with all the desired upgrades and new features and then roll this out to the entire device pool simultaneously via a provisioning server. Such a package can include, for example, simple basic settings for energy modes and the implementation of voice input, but can also contain self-developed software programs, for example for parcel delivery or storage. All future updates can be carried out with just a single click thanks to special upgrade software, with the devices automatically updating each other with the newly available update as required.

The advantages of such centralized mobile device management are obvious: devices are implemented and deployed faster, deliver optimal performance and have a longer product life. During operation, security patches as well as new tools and configuration package elements can be installed without major effort. As the rugged devices designed for business and industrial use in particular last several years longer than conventional consumer smartphones, not only is the IT department in a friendlier mood, the company also benefits from a high level of investment security.

With centralized mobile device management, devices are implemented and deployed more quickly. © Honeywell

This is even more evident with guaranteed long-term operating system support. With the Mobility Edge platform, for example, Honeywell offers a central device management solution that was developed together with Qualcomm and Google. Operating system support up to Android 10 is guaranteed for all newer Android models in the Mobility Edge series that are equipped with a corresponding chip set and where device management is virtually included. This means investment security until 2025.

Future-proof investments in mobile devices for use in logistics not only include Android as the future operating system, but above all considerations relating to a suitable mobile device management platform. This should make it much easier for the IT department to manage the chaos of different mobile devices, but also provide the company with loyal service over several years. as

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