TeamViewer and SAP
Digitizing warehouse and logistics processes with AR
TeamViewer has announced that its Frontline AR platform will be integrated into SAP Extended Warehouse Management (SAP EWM).
TeamViewer Frontline Augmented Reality - part of the SAP cloud portfolio - enables customers to further improve their logistics processes in SAP EWM. The AR-based solution increases the productivity of employees in order picking and ensures more efficient processes throughout warehouse and logistics operations.
Stefan Krauss, SVP, General Manager Discrete Industries and Energy & Natural Resources at SAP: "The impact of the current disruptions in the global supply chain has been felt by almost everyone. The companies that have adapted the fastest are using agile warehouse management solutions such as SAP EWM. These allow them to respond quickly to external disruptions as well as demand, supply and labor challenges. With the integration of TeamViewer's AR-based picking solution, we can now work together to help our customers build more resilient and cost-effective supply chains."
Alfredo Patron, EVP Business Development at TeamViewer, says: "Our partnership with SAP is based on a number of shared goals: Innovation and disruption through cutting-edge technologies that support companies in their digital transformation. With our AR solution, they can significantly improve their inbound and outbound processes. The result is faster picking, greater accuracy and ultimately higher customer satisfaction. In addition, AR can significantly reduce the training and familiarization time of employees in a working environment characterized by high fluctuation."
The integration of TeamViewer Frontline into SAP EWM enables companies to provide warehouse and logistics employees with the data and information they need to complete their tasks in real time. AR-supported step-by-step instructions on smart glasses allow employees to work completely hands-free. This increases picking rates by an average of 10 to 15 percent, while the error rate drops to almost zero. In addition, data and information is fed directly back into the SAP EWM application, enabling processes to be continuously validated and significant cost savings to be made through optimization.
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