This enables companies to proactively prevent impending system failures and cost-intensive production downtime. The new product is available under the name Kelch IoT and is designed to systematically monitor Kelch adjustment devices. If the monitoring log shows irregularities, fault-prone processes can be identified and corrected immediately. If necessary, the service team can join in via remote support. This means that on-site deployment of service technicians is generally no longer necessary, largely eliminating waiting and downtimes.

It is not necessary for companies to connect their company network to the cloud. Simple online access is all that is needed. The Kelch IoT solution is a joint project with companies that are among the market leaders in their sector. The cloud-based IoT dashboard platform, for example, was developed by Teamviewer, a leading global provider of secure remote support and remote control solutions. Vodafone is responsible for the mobile SIM solution for connecting the devices online. The company is the largest mobile phone provider in Germany.

The system monitors function-relevant parameters in real time and activates the warning signals selected by the user according to individually defined warning and intervention limits. As soon as the check exceeds an individually defined limit, the service department receives a message and can contact the user company immediately. This gives the customer the opportunity to check at an early stage whether everything is still OK with the system or whether a problem is actually looming

Kelch IoT uses a mobile SIM solution to monitor the functionally relevant parameters separately from the customer network. Company-relevant data is therefore reliably protected. If support is required, it is provided online via remote access. After prior approval, a service employee connects to the device and checks the incident so that they can advise the customer immediately and provide professional support. The empirical data collected can be used to derive findings for successful process design. If there are seasonal production or process peaks, for example, these can be sensibly coordinated with annual maintenance intervals.