Workerbot Gisela
Robot lady as Berlin kiosk saleswoman
Gisela is the first humanoid sales robot in Germany to be based in Berlin. The robot lady builds and sells a plug-in motif, a 3D toy robot, in her kiosk in a shopping mall.
Gisela's inventor Matthias Krinke and Antje Leinemann, Managing Director of Bikini Berlin, jointly presented the so-called Workerbot, which is now a permanent tenant on the first floor of the mall, to the invited guests. "Germany's first humanoid sales robot is an innovation in stationary retail. Gisela gives us a first taste of what is possible in retail in the future," says Antje Leinemann.
For eleven hours a day - without a break - the hard-working robot lady now builds and sells a plug-in motif, a 3D toy robot (Toybot), in her kiosk. The components made of robust cardboard are around 210 millimetres high and are designed for Gisela's motor skills so that she can personally assemble them for each customer and hand over the finished product herself. In the future, clothing will also be available in the sales range.
The payment process is also similar to the kiosks and Spätis in the capital: customers can pay for their toybots in 3D puzzle design at Gisela's payment terminal with cash and soon also by debit and credit card. "Anyone who stores at Bikini Berlin is looking for something special and will find it. With Gisela, we are now the first destination in Germany to offer customers the opportunity to store with a robot. For us as a retailer, this is the first step towards Retail 4.0. We are excited to see how our visitors will react," explains Antje Leinemann.
With her 85-centimetre-long arms, the 2.10-metre-tall lady skilfully reaches around to serve customers. Gisela owes her name to her inventor Matthias Krinke: "We didn't want a technical-sounding name. Because our Gisela is practical, good with money, likes to wear red and usually has a smile on her face. That reminded me of my mother, who was called Gisela and would certainly be very happy," he explains how he came up with the name.
When the last stores in the mall close, Gisela also retires or, in her case, goes into rest mode. At a later date, Gisela plans to take on a side job in her "spare time", such as customizing the toybots.
Gisela was designed by the fashion label Robots & Girls, which was founded in 2017. Behind it is the pi4_robotics team led by Matthias Krinke. The development of the innovative helper from idea to completion took several years. By contrast, the kiosk, which is mainly made of steel and aluminum, took four weeks to build. as
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