Metav

Quality Area: Processes digitally under control

The motivations for visiting the Quality Area at Metav 2018 vary, but many visitors are currently interested in one topic in particular: How can the quality of their processes be improved with digitalization? Andreas Wank, research associate at the Institute for Production Management, Technology and Machine Tools (PTW) at TU Darmstadt, reveals what small and medium-sized enterprises (SMEs) in particular should look out for.

Training on the job: The "customers" of the SME 4.0 Competence Center Darmstadt test methods for setting up a digital factory in the CiP process learning factory (pictured) and in the ETA energy efficiency factory at TU Darmstadt. (Image: Process learning factory)

Companies sometimes have it easier when it comes to Industry 4.0, Wank explains his field of research: they tend to have the means to build a new factory on a greenfield site, where they can safely test and introduce the new digital methods. The situation is different for small and medium-sized companies, which usually find it difficult to digitize their existing production facilities - so-called brownfield factories. As a first step, brownfield manufacturers should therefore carefully consider which key figures they specifically want to improve.

However, Wank not only conducts research in the field of digitalization, but also helps SMEs to safely break new digital ground as Managing Director of the new Mittelstand 4.0 Competence Centre in Darmstadt. "Above all, we approach digitalization methodically," explains the scientist. "The focus is not on replacing human work, but on supplementing it." For example, the aim is to automate previous manual activities such as recording and entering measurement data in the digital process. To this end, the experts use their Value Stream Mapping 4.0 to look for digital types of waste in manufacturing processes, for example. These include digital media breaks, where data is either not recorded or not forwarded. Wank: "Measurement data is often entered manually into the measuring computer, but regular analyses and forwarding of the information are not carried out."

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Chaos cannot be eliminated digitally

Andreas Wank, Managing Director Mittelstand 4.0-Kompetenzzentrum Darmstadt: "Most of the time, things go wrong when someone tries to eliminate chaos with digitalization." (Image: Nikolaus Fecht)

Newcomers should therefore first learn to understand their processes and stabilize them before digitizing them. "It's often not worth going straight into further digitalization if you don't know exactly what the processes look like," explained Wank. "Most of the time, things go wrong when someone tries to eliminate chaos with digitalization." For example, when analyzing a Hessian company with a large number of variants, the Darmstadt-based company discovered that the flow of information between purchasing, work preparation and assembly was not functioning properly. Digitization had already failed in the first step because no one really understood the flow of information.

The experts at the competence center supported the company with a systematic approach: They first defined the ideal process flow in order to then develop digital support together with the employees.

Help for digital self-help: The Mittelstand 4.0 Competence Center Darmstadt trains employees of small and medium-sized enterprises in digital strategies and methods in the CiP process learning factory. (Image: Mittelstand 4.0 Competence Center Darmstadt)

Help for digital self-help

However, the merging of existing, historically grown IT systems into a consistent digital concept is also problematic. "The big problem is developing a consistent digital solution without stopping operations," says Wank. "What's more, in SMEs, this task is usually undertaken by employees alongside their usual job." As an alternative to expensive management consultants, the competence center offers help for digital self-help. It trains employees in the methodical approach, which they can then safely test in the process learning factory (CiP) or the new energy efficiency factory (ETA) at TU Darmstadt before using it in their own company.

In his work, the scientist sees the chance that the flow of information in companies will be completely paperless in the future as an important challenge. "Ideally, the entire process will run digitally because the products will provide the necessary information," says the expert, looking to the future. "Then the processes can be dynamically controlled or interlocked on the basis of real-time data. This would not be possible with a static, paper-based way of working." The scientist is particularly interested in the digital view of quality assurance in conjunction with metal processing. Wank: "I therefore see the Quality Area at Metav 2018 as a very interesting topic area for us."

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