PTC expands management team
Troy K. Richardson is the new Executive Vice President and COO
PTC appoints Troy K. Richardson as Executive Vice President and Chief Operating Officer, effective today.
Richardson is a seasoned enterprise technology executive with more than three decades of experience as a sales and operations leader. He has helped drive the rapid growth of some of the software industry's largest brands. In his new role, Richardson will lead the company's field sales teams, including global sales, commercial marketing, customer service and customer references. The current leaders of these organizations will report to Richardson.
"Globally, the recent shift to remote work has proven the value of digital technology in industrial environments and increased the demand for PTC 's offerings," said Jim Heppelmann, president and CEO of PTC. "Troy is an exceptionally talented, influential, growth-oriented business leader, and we are confident he will be an incredible asset in optimizing our execution and taking full advantage of the amazing growth opportunity we have. I greatly appreciate Troy's keen customer insight and strong customer-centric focus, and I look forward to working closely with him in the years ahead as we lead PTC into the future."
During his distinguished career, Richardson has held business and sales leadership positions at Oracle, IBM, NCR, Novell, HP and SAP. Most recently, he served as SVP, Global Head of Sales and prior to that SVP/GM of the enterprise and cloud applications business at DXC Technologies, a global independent IT services and solutions company. In previous roles, he has proven himself as a forward-thinking leader; leading the transition to market launches, developing partner ecosystems and revamping customer value propositions to drive revenue growth.
"I am particularly excited to join PTC at this important moment in the company's history," said Troy K. Richardson. "PTC has an impressive customer base, a broad portfolio of innovative technologies and a strong management team. PTC is on the cusp of a new chapter in its remarkable history, and I look forward to being a part of this new chapter."











